Privacy Policy
Fuchs Lubricants is committed to building and maintaining customer relationships based on trust. We respect the importance of protecting the personal information you provide to us through the use of various produces and services we offer, including those on our Internet web site.
Fuchs Lubricants (ABN 88 005 681 916) takes care to respect the privacy of its clients. Fuchs Lubricants staff are accountable to comply with the privacy principles contained within this statement. Please note that if at any time Fuchs Lubricants is required by law to release information about you or your organisation, we will fully cooperate.
It is important to note that his policy does not apply to acts or practices that are directly related to employee records of current or former employees.
What sort of information does Fuchs Lubricants collect and what do we use it for?
Fuchs Lubricants collects personally identifiable information such as credit card details, directors’ guarantee information etc. so that we may provide you with services such as credit card payments, trading account facilities etc.
We use personally identifiable information only in a manner consistent with the National Privacy Principles. Personally identifiable information is available only to our employees who have business reason to have access to such information.
Information that is collected from you and given to employees is to allow us to provide the products and services you have requested. We will not disclose information to any third party unless it is directly relevant to your request.
We may also use your address details to send information (either by email or post) that you request or that is directly relevant to the business relationship between yourself and Fuchs Lubricants.
How will Fuchs Lubricants keep your personal information secure?
Fuchs Lubricants uses reasonable administrative, technical, personnel and physical measures to safeguard personally identifiable information in its possession against loss, theft, and unauthorised used, disclosure or modification.
Access, Correction and Deletion
Whenever possible, Fuchs Lubricants permits their clients to have a right to see the personally identifiable information that it has collected from them, to correct any information that is incorrect and to instruct the business to delete the information from its files.
What happens to my personal information after Fuchs Lubricants is finished with it?
Fuchs Lubricants will destroy data that it no longer requires within a six months period of its de-use after permission from the client. Some data may appear in historical records for a period of up to 7 years if there is a legal or business requirement to do so.
Changes to the Policy
We may change this Privacy Policy at any time by posting the amended version on this website.
Links to other websites
Parts of our site offer links to third party websites. These linked sites are not under our control and we take no responsibility for the conduct of companies linked to our site. If you visit one of these linked sites, we recommend you refer to their privacy policy or statement.
Accuracy of Information
Fuchs Lubricants will endeavour to ensure that the most up to date information is available to online visitors, however, we take no responsibility for the accuracy of the information after 10 working days from the time of download.
What if I want to discuss this further?
If you would like to discuss our privacy policy in more details or have a complaint to lodge, please contact our Quality Manager on 03 9300 6400.
Customer Service
AUS 1800 1800 13
NZ 0800 382 476
